Introduction
CistancheUSA ("we," "us," or "our") operates the website cistancheusa.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide when you contact us, including your name, email address, and message content submitted through our contact form.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing activity, including:
- IP address (anonymized)
- Browser type and version
- Pages visited and time spent
- Referring website
- Device type and screen resolution
Cookies and Tracking Technologies
We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect anonymized usage data. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Affiliate Links
Our website contains affiliate links to third-party products. When you click on these links, the third-party website may place cookies on your device to track the referral. We do not control the privacy practices of these third-party websites and encourage you to review their privacy policies.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and contact form submissions
- Analyze website traffic and improve our content
- Maintain the security of our website
- Comply with legal obligations
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Google Analytics: For website analytics (anonymized data)
- Cloudflare: Our hosting provider, for website delivery and security
- Web3Forms: For processing contact form submissions
Data Retention
We retain contact form submissions for up to 12 months. Analytics data is retained according to Google Analytics' default retention settings (14 months).
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of analytics tracking
- Withdraw consent for data processing
Children's Privacy
Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, contact us at:
shane@cistancheusa.com
30 N Gould St., Sheridan, WY 82801